… Nope, sorry, it seems to be a case of a non empathic, unsocial, ungracious, discourteous, attention seeking narcissist.

Hypothetical Client: We want you to provide a five year holistic strategy and roadmap for our IT department.

Me: Ok, I’ll need access to your people, server listings and a view of your business plans.

HC: Umn, no, that is confidential.

Me: OK  … but how do you propose that I provide a strategy if I do not know where you are, what you have or what your current projects are?

HHC: I don’t think you need all that.

Me: No offence, but yes I do. If I can see what the current state of your networks are, the software that your business relies on and the …

HC: Look, just tell us which are the best servers to buy and which Operating Systems are becoming obsolete so we know which ones we need to upgrade!

Me: I’m sorry, I thought you said you wanted a holistic strategy

HC: Yes. 

Me: …