… Nope, sorry, it seems to be a case of a non empathic, unsocial, ungracious, discourteous, attention seeking narcissist.
Hypothetical Client: We want you to provide a five year holistic strategy and roadmap for our IT department.
Me: Ok, I’ll need access to your people, server listings and a view of your business plans.
HC: Umn, no, that is confidential.
Me: OK … but how do you propose that I provide a strategy if I do not know where you are, what you have or what your current projects are?
HHC: I don’t think you need all that.
Me: No offence, but yes I do. If I can see what the current state of your networks are, the software that your business relies on and the …
HC: Look, just tell us which are the best servers to buy and which Operating Systems are becoming obsolete so we know which ones we need to upgrade!
Me: I’m sorry, I thought you said you wanted a holistic strategy